Privacy Policy

Effective Date: October 2026

Thank you for visiting Evoriellee.

This Privacy Policy explains how Evoriellee, operated by Wuhan Jiheyun Technology Co., Ltd., collects, uses, processes, stores, and protects personal information when customers visit our website, purchase outdoor products, outdoor gear, and related equipment, contact our customer support team, or interact with our online services.

We respect the privacy of our customers and are committed to handling personal information in a responsible, transparent, and secure manner.

By accessing or using the Evoriellee website, you acknowledge the practices described in this Privacy Policy.

1. Personal Information We Collect

The types of personal information we collect may depend on how you use our website, place orders, or communicate with our team.

Information You Provide to Us

When you place an order, contact customer service, submit information through our website, or otherwise interact with Evoriellee, we may collect information including:

  • Full name;
  • Email address;
  • Telephone number;
  • Shipping address;
  • Billing address;
  • Order details;
  • Outdoor product selections;
  • Customer service communications;
  • Any other information you voluntarily provide.

This information may be used to:

  • Process and complete transactions;
  • Arrange order fulfillment and delivery;
  • Provide customer support;
  • Manage returns and refunds;
  • Send order-related communications;
  • Improve your shopping experience.

Payment Information

Payments made through Evoriellee may be processed by independent third-party payment providers.

When payment information is handled directly by these providers, Evoriellee does not intentionally store complete payment card numbers, security codes, or similar payment authentication information on our own systems.

Third-party payment providers may collect, process, store, and protect payment information according to their own privacy policies and security practices.

Information Collected Automatically

When you visit our website or interact with our services, certain technical information may be collected automatically.

This information may include:

  • IP address;
  • Browser type;
  • Device type;
  • Operating system;
  • Pages viewed;
  • Website interactions;
  • Referring websites or sources;
  • Approximate location based on technical information;
  • Date and time of website activity.

We may collect this information through technologies such as:

  • Cookies;
  • Pixels;
  • Analytics tools;
  • Server logs;
  • Similar tracking technologies.

2. How We Use Personal Information

Evoriellee may use collected information for legitimate business, operational, service, and customer support purposes.

Order Processing and Fulfillment

Personal information may be used to:

  • Confirm and process customer purchases;
  • Prepare outdoor products and equipment for fulfillment;
  • Arrange shipping and delivery;
  • Send order confirmations;
  • Provide tracking information;
  • Process returns, refunds, or order-related requests;
  • Respond to customer inquiries.

Customer Support

We may use customer information to:

  • Answer questions about outdoor products and equipment;
  • Assist with existing orders;
  • Provide shipping or tracking assistance;
  • Handle return and refund requests;
  • Respond to payment-related questions;
  • Provide other customer service support.

Website and Service Improvement

Information may also be used to:

  • Maintain website functionality;
  • Improve website navigation;
  • Understand customer shopping behavior;
  • Improve product pages and website content;
  • Analyze website performance;
  • Enhance customer experience and store services.

Security and Fraud Prevention

We may process information to:

  • Verify transactions;
  • Detect suspicious activity;
  • Prevent unauthorized purchases;
  • Protect customer information;
  • Maintain website security;
  • Investigate potential fraud or misuse.

Legal and Administrative Purposes

Where reasonably necessary, information may be used to:

  • Comply with applicable laws and regulations;
  • Maintain business records;
  • Respond to lawful requests;
  • Enforce our policies and agreements;
  • Protect our business, customers, and legal rights.

3. Cookies and Similar Technologies

Evoriellee may use cookies and similar technologies to support website functions and improve the shopping experience.

Cookies may be used for purposes including:

  • Remembering shopping cart contents;
  • Saving customer preferences;
  • Supporting checkout functions;
  • Understanding website traffic;
  • Measuring website performance;
  • Analyzing customer interactions;
  • Supporting marketing and advertising activities.

Some cookies are necessary for website operation, while others help us improve personalization, analytics, or advertising performance.

Customers may manage or disable cookies through their browser or device settings.

Please note that disabling certain cookies may affect some website features.

4. When We May Share Personal Information

Evoriellee does not sell customer personal information in exchange for direct monetary payment.

However, we may share information with trusted third-party service providers when necessary to operate our website and provide services.

These providers may include:

  • Payment processors;
  • Shipping carriers;
  • Fulfillment partners;
  • Website hosting providers;
  • Ecommerce technology providers;
  • Customer support platforms;
  • Analytics providers;
  • Marketing service providers;
  • Security and fraud prevention providers.

These service providers generally receive only the information required to perform their services.

We may also disclose information when required by law, legal process, government request, or when necessary to protect our business, customers, or legal rights.

5. Shipping and Fulfillment Providers

Because Evoriellee sells physical outdoor products and equipment, order information may be shared with fulfillment partners, shipping carriers, and logistics providers to complete customer orders.

Information shared may include:

  • Customer name;
  • Delivery address;
  • Telephone number;
  • Email address when necessary;
  • Product and order details;
  • Shipment information.

This information is used for:

  • Preparing orders;
  • Dispatching products;
  • Providing tracking updates;
  • Completing delivery.

6. Data Security

Evoriellee uses reasonable administrative, organizational, and technical measures designed to help protect personal information from:

  • Unauthorized access;
  • Accidental loss;
  • Misuse;
  • Unauthorized disclosure;
  • Alteration;
  • Improper processing.

Our website may use SSL encryption or similar security technologies to help protect information transmitted between customers and our website.

However, no online transmission or electronic storage method can be guaranteed to be completely secure.

Customers should also take reasonable steps to protect their devices, email accounts, passwords, and payment information.

7. Data Retention

Evoriellee may retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected.

Retention may be necessary for:

  • Completing transactions;
  • Providing customer support;
  • Processing returns and refunds;
  • Maintaining business records;
  • Preventing fraud;
  • Meeting legal and regulatory requirements.

When information is no longer required, we may delete, anonymize, or securely dispose of it according to applicable requirements.

8. Children's Privacy

The Evoriellee website is intended for general customers and is not specifically designed for children.

We do not knowingly collect personal information directly from children under the age of 13.

If we become aware that personal information from a child under 13 has been collected without proper authorization, we will take reasonable steps to remove or address the information where appropriate.

Parents or guardians who believe a child may have provided personal information may contact us using the details provided below.

9. Privacy Rights for California Residents

California residents may have certain rights regarding their personal information under applicable California privacy laws.

Depending on legal requirements, these rights may include:

Right to Know

You may request information regarding:

  • Categories of personal information collected;
  • Sources of collected information;
  • Purposes for collecting and using information;
  • Categories of third parties with whom information may be shared.

Right to Access

You may request access to certain personal information maintained by Evoriellee.

Right to Correction

You may request correction of inaccurate personal information where applicable.

Right to Deletion

You may request deletion of certain personal information subject to applicable legal exceptions.

Right to Opt Out of Certain Uses

Where applicable, California residents may have rights related to certain data sharing or advertising practices.

To submit a privacy request, contact:

Email:
service@evoriellee.com

We may request reasonable information to verify the identity of the person making the request.

10. Privacy Rights for European Customers

Customers located in the European Economic Area or regions with similar privacy protections may have additional rights regarding personal information.

Depending on applicable laws, these rights may include:

  • Requesting access to personal information;
  • Requesting correction of inaccurate information;
  • Requesting deletion of certain information;
  • Requesting restriction of processing;
  • Objecting to certain processing activities;
  • Requesting data portability where applicable;
  • Withdrawing consent where processing is based on consent.

Privacy requests may be submitted to:

Email:
service@evoriellee.com

We may request reasonable information to verify the identity of the person submitting a request.

11. Marketing Communications

Customers may choose to receive marketing communications from Evoriellee relating to:

  • New outdoor products;
  • Product updates;
  • Promotional offers;
  • Store announcements;
  • Product recommendations;
  • Other marketing information.

If you no longer wish to receive promotional emails, you may use the unsubscribe option included in applicable marketing communications.

Unsubscribing from marketing messages does not prevent Evoriellee from sending important service communications regarding:

  • Existing orders;
  • Payments;
  • Shipping and tracking;
  • Returns and refunds;
  • Customer support requests;
  • Other transactional matters.

12. Third-Party Services and External Links

The Evoriellee website may use or connect with third-party services, including:

  • Payment providers;
  • Shipping services;
  • Analytics tools;
  • Advertising platforms;
  • External websites or applications.

These third-party services operate under their own privacy policies and data practices.

Evoriellee is not responsible for the independent privacy practices of third-party services that we do not control.

Customers should review applicable third-party privacy policies before providing personal information directly to those services.

13. International Data Processing

As an online store, Evoriellee may work with service providers located in different regions.

Personal information may be processed, transferred, or stored outside your country or region of residence.

Where required by applicable law, we take reasonable measures to protect personal information during such processing or transfer.

14. Changes to This Privacy Policy

Evoriellee may update this Privacy Policy periodically to reflect changes related to:

  • Business operations;
  • Website functionality;
  • Products or services;
  • Technology;
  • Privacy practices;
  • Legal requirements.

Any updated Privacy Policy will be published on this page with a revised effective date.

We encourage customers to review this policy periodically.

15. Contact Us About Privacy

If you have questions regarding this Privacy Policy, personal information, or privacy-related requests, please contact us:

Brand Name:
Evoriellee

Company Name:
Wuhan Jiheyun Technology Co., Ltd.

Business Address:
Room 204-1, Building A, Nanshan Optics Valley Free Trade Port, No. 99 Gaoxin 6th Road, Fozuling Subdistrict, Donghu New Technology Development Zone, Wuhan, Hubei Province, China

Official Support Email:
service@evoriellee.com

Customer Service Phone:
027-87510343